This article is for users who need to reactivate an existing UrbanStems account that they can no longer access. If you are creating an account for the first time or are having trouble with your password, please refer to these other articles: “I Forgo
Log In to Your Account. Navigate to urbanstems.com/account/login. Enter your login credentials (email and password) and click "Log In.". Access Your Recent Order. After logging in, your account dashboard will display a summary of your most recent ord
Navigate to https://urbanstems.com/. Click the "Profile icon". Click "Create Account". Fill out all the necessary information (First Name, Last Name, Phone number, and Email address.) A verification process will prompt you to enter a 6-digit code sen
To unsubscribe from email communications, scroll to the bottom of any UrbanStems promotional email and you’ll see a message reading “You can unsubscribe from this list.” Click the word unsubscribe and you’ll be able to update your communication prefe
IMPORTANT: Email address cannot be edited, please create a new account if you’d like to change your email address. At UrbanStems Account login page, create or log into your account to view:. Overview: A broad overview of account details for quick vie
You can reset your password by following these steps:. Tried those steps above and running into issues?
Account credits are a non-fungible (they have no real world cash value) currency that we sometimes issue to customer accounts. 1 credit = 1 dollar, so if you have 100 credits you effectively have $100 to redeem by placing orders on the UrbanStems web
We can help! First, we recommend logging into your UrbanStems account, you can do that here: and reviewing your order history to ensure you didn’t apply your credits to a recent order.If you’ve double checked your recent orders and you’re sure that y
We’re sad to see you go! Simply email our Happiness Team at [email protected] and we'll take care of shutting down the account.