Subscription Management
How Can I Change the Tier of My Subscription Plan?
To change your subscription tier, such as switching from Classic to Seasonal or upgrading to Luxe, you’ll need to cancel your current subscription and purchase a new plan. For cancellation instructions, visit Managing Your Subscription.
Can I Change the Recipient for Each Subscription Delivery?
Yes! You can change the recipient for your next subscription delivery or all future deliveries. For instructions, visit Managing Your Subscription.
Editing Recipient Details for Your Subscription
You can update the recipient’s name and delivery address through your UrbanStems account. For instructions, visit Managing Your Subscription. Changes can be made up to 7 days before your next scheduled delivery, while the order is in “Order Received”
Managing Your Subscription
If you'd like to pause your subscription, reschedule your next delivery, change the card message, update the delivery address, update payment method, or choose your next arrangement, simply login to your UrbanStems account and navigate to the “Subscr