UrbanStems logo
UrbanStems logo

All articles

Subscription FAQ

How to Start a Subscription for a Specific Bouquet

Do you have a favorite arrangement that you can't get enough of? UrbanStems now offers subscriptions for specific arrangements, allowing you to subscribe to specific bouquets for repeated deliveries right to your doorstep. Follow this guide to easily

How Does Payment Work for Subscriptions? How Often Will I Be Billed?

Our tiered pricing plans have flat rate pricing per delivery, which is listed below!. Classic Plan: A classic selection of fan-favorite bouquets. $60 per delivery, with free shipping. Seasonal Plan: A selection of fuller, best-of-season bouquets with

What Day Will My Subscription Be Delivered?

Ultimately, this is up to you! When purchasing your subscription, you’ll select the first delivery date, which will determine all future delivery dates as well. A few things to keep in mind:. In most cases, delivery is available Tuesday through Frida

Can I Select the Bouquets I’ll Receive for My Subscription?

Looking for something unique or specific for your upcoming subscription delivery? You now have the option to select your next arrangement in the subscription! You can view all the available arrangements that match your chosen delivery date and recipi

How Do Subscriptions Work?

Our Subscriptions are perfect for your home or office, for yourself, or as a gift. Here’s a breakdown of how they work!. First, you'll decide on a subscription tier. The Classic Plan - This is your go-to flower subscription. It's our most popular pla

Changing Your Subscription Tier

If you'd like to change the tier of your subscription (for example, you want to upgrade from a Seasonal to Luxe plan), we'll cancel your original subscription, then ask you to purchase a new plan. IMPORTANT: Per UrbanStems' Terms & Conditions, pre-pa

Subscription Guide

Subscriptions are already discounted; additional discounts and promo codes are not applicable. Select a Subscription Tier:. Classic Plan ($60/delivery): Timeless classic bouquets. Includes free shipping. Saves up to 25% per bouquet. Seasonal Plan ($7

How Often Will I Receive a New Bouquet?

The frequency of deliveries will vary depending on your selections when you purchase your subscription. You’ll be able to select your preferred subscription tier, delivery frequency, and initial delivery date when you make your purchase.

Do Subscriptions Auto-Renew?

We offer two styles of subscription:

Can I Use a Promo Code or Credits when Purchasing A Subscription?

Since our subscriptions are already discounted, promo codes, referral codes, and other additional discounts cannot be applied. All of our subscriptions include a complimentary vase with the initial delivery, a tiered discount off the regular retail p

Can I give a Subscription as a Gift?

Absolutely! Prepaid Subscriptions lasting 3 or 6 months are a popular gift option to celebrate special occasions, but you can customize your subscription gift by frequency and duration to choose a subscription best suited to your recipient. Subscript