Placing an Order
How to Place an Order Anonymously on UrbanStems
Want to send a surprise bouquet without revealing your identity? We’ve got you covered! Follow these steps to ensure your order remains anonymous while still delivering a beautiful gift to your recipient. When placing your order, fill in the recipien
How Do I Place an Order?
IMPORTANT: Promo codes cannot be combined with other discounts. If you encounter any issues, please contact customer support. Find "Shop" in the horizontal menu next to our company name, UrbanStems. Click it!. Click the category you are looking to sh
Do You Accept Orders by Email, In Person, or by Phone?
We’re an e-commerce company, so we only accept orders through our website to ensure you can quickly, easily, and accurately place your order. If you run into any issues, have questions about placing an order, or live with a disability and require som
Can I Send To Multiple Recipients Within a Single Order?
We’re only able to ship to a single address with a single message card per order. Current Policy: One address and one message card per order. Multiple Addresses: Place separate orders for each. Multiple Gifts, Same Address: Possible in a single order
How Do I Use a Promo Code?
You’ll first need to select a gift on http://urbanstems.com , add it to your shopping cart, and proceed to checkout. There’s a step-by-step walkthrough of that process here. Once you’re on the checkout screen, you’ll see two columns: The column on th
Requirements for Placing an Order While Overseas
You can place an UrbanStems order overseas, but deliveries are only available for the 48 contiguous states. Here are the requirements for placing an order from overseas. No delivery to Alaska, Hawaii, US territories, or surrounding countries. Credit
How Can I Tell When Products Will Be Available?
1. You can click HERE to get to our main product page. At the top of the page, click the product category you’d like to browse. 2. Specify Delivery Details for Availability:. Find the “Sending To” and “Delivery Date” fields under the mega-menu. Enter