At http://urbanstems.com/login , create or log into your account to:
View/edit your address book.
Update your password
IMPORTANT: Email address cannot be edited, create a new account for that.
Review your order history, including item details and recipient info.
Check order status and tracking (click “View” next to “Order History”).
Check the status of your order: “We’ve Got Your Order”, “We’re Working On it”, “It’s On Its Way”, “Delivered”.
Check Loyalty Program status and points.
View Account Credit balance.
Manage payment methods: add/remove/update (click “Add New Card/Paypal Account” or “View” next to “Payment” to delete).
Manage subscriptions: change next delivery date, edit recipient and payment info, modify card message.