If your bouquet or plant doesn't meet your expectations, please click HERE to submit your claim, including pictures of the issue. Our Happiness Team will be in touch ASAP to help make things right!
NOTE: Due to the nature of our product, resolutions depend on the timing of your claim. Under our terms, orders are final and non-refundable, except for damage reported within 72 hours of delivery (non-peonies) and within 5 days of delivery for peonies. Photos of the quality issue are required.