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UrbanStems
Website & Billing Support
Website & Billing Support
Placing an Order
How Do I Place an Order?
Do You Accept Orders by Email, In Person, or by Phone?
Can I Send To Multiple Recipients Within a Single Order?
How Do I Use a Promo Code?
Requirements for Placing an Order While Overseas
How Can I Tell When Products Will Be Available?
Payments and Receipts
I Never Got My Confirmation Email or Need a New Receipt
What Payment Methods Are Accepted?
How to Get a Copy of My Receipt
Where Is My Refund?
Why is My Card Getting Declined? Why Am I Receiving a Zip Code Error On the Checkout Page? Etc.