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  1. UrbanStems
  2. Account & Subscription Management

Account & Subscription Management

Account Management

  • How do I Reactivate My UrbanStems Account?
  • How Can I View My Order History?
  • How to Create an UrbanStems Account?
  • How do I Unsubscribe from Promotional Emails or Texts?
  • How Do I Change My Account Info?
  • How Do I Reset My Password? I Forgot My Password
See all articles in Account Management

Subscription Management

  • How Can I Change the Tier of My Subscription Plan?
  • Can I Change the Recipient for Each Subscription Delivery?
  • How Can I Make Changes to or Pause my Subscription?
  • Editing Recipient Details for Your Subscription
  • Managing Your Subscription

Subscription FAQ

  • How to Start a Subscription for a Specific Bouquet
  • How Does Payment Work for Subscriptions? How Often Will I Be Billed?
  • What Day Will My Subscription Be Delivered?
  • Can I Select the Bouquets I’ll Receive for My Subscription?
  • How Do Subscriptions Work?
  • Changing Your Subscription Tier
See all articles in Subscription FAQ

The Loyalty Program

  • How Does Your Loyalty Program Work? Is It Different from Credits?
  • My Loyalty Point Balance is Incorrect
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