Can I provide delivery instructions for DC or NYC orders?

Yes! For orders delivered in our local bicycle and car courier zones, you can provide instructions in the Delivery section of checkout.
We love to know things like:
- OK to leave at the front door.
- Additional recipient phone number: 202-111-1234.
- Alternative contact (coworker/family member): 202-222-1234
- Door/Gate Code is 1234.
While we'd love to help, here are some things we cannot accommodate:
- Please call the recipient before the delivery.
  - We can only call upon arrival.
- Please deliver at X:XX time within the window. Or, Please deliver before X:XX time.
  - We cannot guarantee a specific time of delivery within your selected window.
- Please take a photo of the recipient with the flowers.
  - We will not take photos of people for privacy reasons.
If you need to add instructions after you’ve completed your order, please reach out to our Happiness Team at care@urbanstems.com