What if My Recipient Isn’t Available to Receive Their Package?

For nationwide deliveries, delivery drivers may leave packages at the front door, in the care of a doorman or concierge, in a mailroom or at a secure pickup location. Drivers determine, at their own discretion, whether there is a secure location to deposit a package.

If your recipient is not available to receive their delivery and the driver determines that the package can be safely deposited, they will leave it for the recipient. However, please be aware that our shipping partners DO NOT notify recipients of delivery. Here’s the good news, though! Our flowers are stored in refrigerated environments to preserve freshness and they’re packed and shipped to last up to 48 hours in their boxes. Once your recipient unboxes, trims, and rehydrates their flowers they should be just fine.

If the driver is not able to find a safe location to deposit the package, they may reschedule the delivery for the following day. If you have any concerns about your recipient’s availability, we suggest confirming a good delivery date before placing your order. Of course, you can always reach out to us with any questions as well!