- We’re happy to assist with changing the items you purchased as long as your order has not entered the preparation process.
- NOTE: Our process for changing the items will result in your original order being canceled and creating a new order with your desired items.
- Your order total may increase or decrease depending on the requested changes made.
- Once an order has entered the prep process, the order is final and no further changes can be made.
- You can verify whether your order has been prepped by checking your order prior to contacting our Customer Happiness Team.
- If the status says Order Received, then we should be able to help. Reach out to us at email@example.com or 855-614-2779.
- If the status is Being Prepped, Picked Up By Carrier, or Delivered, we cannot modify or cancel your order. This is due to the volume of orders we process.
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