- For deliveries in NYC and Washington DC, our couriers will take a photo outside of the delivery location to show that the correct item arrived at the right place, at the right time.
- In some instances, they're unable to take photos due to weather, security restrictions, or tech issues.
- To protect people's privacy, we do not take a photo of the recipient with the flowers, and cannot honor any requests to do so.
- If you did not receive your confirmation photo, please reach out to our Happiness Team at care@urbanstems.com, and we will investigate on your behalf.
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