Do You Have a Retail Locations? (Spoiler: We don't -- we're 100% e-commerce) We're an e-commerce business, so we take all our orders for delivery online through our secure and easy-to-use website.Click here to read instructions on How To Place An Order. Still Need Help? CONTACT CUSTOMER CARE Your Name Your Email Describe Your Issue Upload a Picture* (*Required for refund and redelivery requests) Submit Ticket Related articles What Makes UrbanStems Different? Do You Design Custom Bouquets for Events? Customer Service (Happiness Team) Where do you ship? Human Resources & Career Opportunities