IMPORTANT: Updates can be done up to 7 days before your next scheduled delivery while the order is in “Order Received” status
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Accessing Your Subscription:
Visit http://urbanstems.com/account/login and log into your account.
Click on the Subscriptions tab located at the top of the page.
Choose the active subscription you wish to modify.
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Updating Recipient Information:
If you’d like to change the delivery address or recipient for the next order in your subscription, update these details under "Shipping Address.”
Click "Edit" to modify the recipient’s name and address.
If you were not able to self-service, CLICK HERE to open a claim. One of our Happiness Agents will be in touch ASAP.